Papers & Presentations

FCCMA Presentation, Orlando FL

The DavenportLawrence team was pleased to share its methodology for success in utilities change management at FCCMA in Orlando.  These opportunities hold true in 2015 for many organizations throughout Country. Through Public/Private Partnership with the City of Boynton Beach, DavenportLawrence has helped the City drive its ongoing water utilities project to success – on schedule, and under budget.

Please click to read our FCCMA presentation, “Enhancing Utility Customer Service and Operations Through People, Process, & Technology”, and learn more about the principles and approach DavenportLawrence employs to enable local government to manage utilities as big business.